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Welcome to the registration area of your Opera Bike brand frame!
OPERA LIMITED WARRANTY
A FOREWORD: Useful Life Cycle of Products and Intended Use Components are subject to normal wear, to surface wear, but also to a form of wear called material fatigue, consisting in the progressive separation of the molecular structure, which is initially an almost invisible micro-fracture, but then grows with time, weakening the component to the point of sudden failure, when the crack is big enough. "Fatigue" is initially difficult to see, therefore more insidious; in order to reduce the risk of an accident, it is necessary to monitor wear and recognize any early signs of fatigue before they could cause a sudden failure. For a safer ride, we recommend to have a qualified mechanic frequently inspect all parts of the bicycle for wear, cracks, micro-fractures, corrosion, deformation, dents, paint damage and any other indicator of problems before they could cause product failure. Visual enhancers like penetrating fluids are recommended as certain signs are not easily seen with the naked eye. Any product that is worn out, has lost its structural integrity or shows any sign of fatigue or damage must be replaced immediately, to reduce the possibility of an accident that could cause serious injuries.
INTENDED USE. This product has been designed solely for road or track use on smooth surfaces.
LIMITED WARRANTY: THREE YEARS / TWO YEARS
Cicli Pinarello SpA guarantees its Opera frames, if purchased from authorized Opera dealers, to be free from manufacturing or material defects for: three years from the date of retail purchase if you register the frame, within ten days from purchase, on the www.operabike.com website, two years if you do not register the frame within ten days after retail purchase. If an Opera frame is found by Cicli Pinarello SpA to be defective within the terms of this warranty, it will be repaired or replaced, at the option of Cicli Pinarello SpA, free of charge. If the original product is not available any longer, it will be replaced with an equivalent product of similar value. Parts made by other manufacturers, assembled on Opera frames, will be covered by the warranties of the respective manufacturers, please address your claim to them. This warranty does not cover:
This warranty is valid only with the original owner and is not transferable. This warranty is expressly limited to the repair or replacement of a defective frame and is the sole remedy of the warranty. Please note that in addition to this policy you may have specific legal rights granted by the national or state laws of the country where the product was sold. If any part of this warranty is void due to the above national laws, the rest will remain valid. Cicli Pinarello SpA is not responsible for incidental or consequential damages. Some States do not allow this exclusion of incidental or consequential damages, so this exclusion may not apply to you. This one is the only conventional warranty offered for the product you purchased. Any additional clause, extension or implied warranty is specifically excluded. When a product is repaired or replaced free of charge under warranty coverage, the repaired or replaced product remains covered under any eventually residual part of the original warranty, there is no renewal or extension of the warranty period. Moreover, when a product is replaced under warranty, the original product becomes the property of Cicli Pinarello SpA. Any disputes arising out of this Agreement or regarding the use of this Opera product will be governed by the laws of the country of Italy and will be decided by the Court of Treviso, Italy.
Claim Procedure:: The product should be returned clean (if returned dirty will be kept at your disposal for ten days and then destroyed) together with:
CRASH REPLACEMENT PROGRAM
If you buy a frame from an authorized Opera dealer, and register the frame on the www.operabike.com website within ten days from purchase, correctly filling out all mandatory fields, you are automatically enrolled in the "crash replacement" program. This program offers you the possibility to buy, from the same dealer of the original purchase, a new frame at a discounted price, if the original frame is accidentally damaged beyond repair, during the warranty period.
The discount is offered in part by Cicli Pinarello SpA, in part by the Opera dealer.
PROCEDURE
RIGHT TO MODIFY |